Installation problem

This forum containts questions about RiskyProject project risk analysis and risk management software: features, issues, problem reports. If you have any problems or question, please submit it here.

Moderator: Intaver Support

Post Reply
Chris Lafont
Posts: 7
Joined: Wed Oct 17, 2007 11:51 pm
Contact:

Installation problem

Post by Chris Lafont » Sat Aug 27, 2011 8:28 am

I'm trying to install recent version of RiskyProject but havving the following installation error:

Image

Intaver Support
Posts: 823
Joined: Wed Nov 09, 2005 9:55 am

Re: Intstallation problem

Post by Intaver Support » Sat Aug 27, 2011 8:37 am

It looks like you have an issue with the system registry associated with incorrect uninstall of previous version of RiskyProject.

Did you already have previous version of RiskyProject on your computer?
When you tried to uninstall previous versions, did the process interrupt with an error?
Intaver Support Team
Intaver Institute Inc.
Home of Project Risk Management and Project Risk Analysis software RiskyProject
www.intaver.com

Chris Lafont
Posts: 7
Joined: Wed Oct 17, 2007 11:51 pm
Contact:

Re: Installation problem

Post by Chris Lafont » Sat Aug 27, 2011 8:43 am

If I remember correctly when I was uninstalling RiskyProject 3.2 it was some sort of problem. But this problem was not related to RiskyProject. I ran another application at the same time and this application caused me to reboot computer. I may not have clean uninstall of previous version.

Intaver Support
Posts: 823
Joined: Wed Nov 09, 2005 9:55 am

Re: Installation problem

Post by Intaver Support » Sat Aug 27, 2011 8:53 am

Here is whay you need to do:

1. Right click on RiskyProjectSetup.msi in Windows Explorer.
2. Click on Troubleshoot Compatibility:

Image

3. Apply fix as suggested. In this case it will be "skip version check"

Image


4. Run RiskyProjectSetup.msi again.
Intaver Support Team
Intaver Institute Inc.
Home of Project Risk Management and Project Risk Analysis software RiskyProject
www.intaver.com

Post Reply